Nuvo wanted to move away from outdated systems, embrace AI, and unlock the power of the cloud. Here’s how we helped them transform their tech and future-proof their business.

Client Snapshot / The Client

IT Support Services

Nuvo is redefining accountancy for modern businesses. They combine expert financial services with smart technology, supporting everything from tax and payroll to compliance and strategic advice, so organisations can focus on growth with confidence.

Driven by innovation, collaboration, and efficiency, Nuvo partners with clients to deliver tailored solutions that save time, strengthen relationships, and create better outcomes for businesses and their people.

Nuvo was growing fast through acquisitions, inheriting outdated systems and fragmented processes along the way.

Managing multiple servers and legacy tech made integration slow and complex, creating inefficiencies that held back productivity.

They needed a secure, scalable solution to unify systems, embrace cloud technology, and modernise without losing the trusted relationships their business is built on.

Their Challenge

“We were growing fast and inheriting outdated systems. I needed a partner to make tech simple, secure, and scalable, without losing the personal touch our clients expect. Truly made that happen.”
Ben Knapp, Managing Director, Nuvo

Our Solution

Truly SMB started by understanding Nuvo’s rapid growth, multiple acquisitions, and the challenge of outdated, fragmented systems.
Using our TrulyFIT methodology, we assessed their infrastructure and created a clear roadmap for cloud migration, security, and modernisation aligned with their business goals.
We then consolidated legacy servers, streamlined licences, and introduced Microsoft Copilot to bring AI-driven efficiency into everyday workflows.

This transformation reduced complexity, improved data security, and freed Nuvo’s team to focus on client relationships and strategic growth with solutions that were intuitive, scalable, and easy to adopt.

Security and trust were prioritised throughout, with hands-on training and ongoing support to ensure confidence at every stage.

By combining technical expertise with a human-first approach, we helped Nuvo unlock the power of automation and AI, creating a future-ready accountancy firm that’s agile, efficient, and built for growth.

“We needed more than IT support, we needed a partner to modernise our systems and keep us secure as we grew. Truly helped us move to the cloud, streamline processes, and bring AI into the business with confidence.”
Ben Knapp, Managing Director, Nuvo

The Result

The partnership with Truly SMB gave Nuvo a secure, modern tech foundation that scales with their growth.

Legacy servers were replaced with a streamlined cloud environment, and AI-powered tools like Copilot now automate routine tasks, saving time and boosting productivity.

With hands-on training and ongoing support, the team quickly embraced new technology and gained confidence in its benefits.

Nuvo is now future-ready, operating more efficiently, integrating acquisitions seamlessly, and continuing to deliver the trusted, personal service their clients value.

Nuvo embraced technology to create a smarter, more sustainable way of working. By replacing outdated servers and manual processes with cloud solutions and AI-driven tools, they reduced inefficiencies and freed their team to focus on meaningful client relationships.

The benefits go beyond operations. Streamlined systems and data insights now support better decisions for clients and employees, while reducing the environmental impact of legacy infrastructure.

By adopting innovation responsibly, Nuvo shows that growth and sustainability can work hand in hand, building a future-ready accountancy firm designed to thrive in a fast-changing world.

Sustainability and Impact

Learn how we can help you with TrulyFIT

TrulyFIT helps businesses simplify technology adoption by turning complex systems into clear, actionable steps, so teams can save time, stay compliant, and focus on what matters most.